HOW ONLINE BOOKING WORKS
The ArokariApartments website allows you to book one or more apartments directly, with a few simple steps, paying by credit card or PayPal.
The minimum booking is 3 nights.
For bookings of less than 6 nights, acceptance of the booking request is subject not only to availability but also to contingent organizational possibilities. For this reason, the booking path changes for stays of less than 6 nights from that for stays of 6 nights or more.
BOOKINGS FOR STAYS LESS THAN 6 NIGHTS
In the case of stays of less than 6 nights, acceptance of the booking request is subject not only to availability but also to contingent organizational possibilities.
For this reason, the booking process is a little longer:
0) “Enter data to check availability”
1) Step 1 “Entering Booking Information”
2) Step 2 “Purchasing Additional Services”
3) Step 3 “Entering Guest Information” and Sending a Booking Request
4) “Paying the Advance”
0) DATA ENTRY TO CHECK AVAILABILITY
First check the availability of the apartments for the period you are interested in.
Just enter the arrival date, the departure date, and the number of guests (adults, minors, infants). You will find the registration form at the top of the home page at the bottom of the photo slider, or on the Availability, Price List, and individual apartment pages by clicking the “Book” button. In the latter case, the system will ask you whether you’d like to follow the guided tour or you prefer to do it yourself.
If you choose the guided booking process, once you’ve filled out the form the system will automatically select all currently available rooms. If the total number of guests entered exceeds the capacity of the largest apartment (maximum 6 guests), the system will prompt you to manually enter your details, taking you directly to the first step of the booking process. For multiple bookings, before proceeding with the booking, check the “Availability” page to see which apartments are actually available for your selected check-in and check-out dates, and how many.
ATTENTION: ArokariApartments limits check-ins and check-outs on the same date to a maximum of 4 apartments. Therefore, if there are already check-ins or check-outs on your selected dates at the time of your booking request, your ability to make reservations may be limited or denied.
If you choose to follow the guided tour, once you’ve filled out the form on the homepage, choose your preferred option by clicking “Book.” The system will move you to the first step of the booking form, which will be pre-populated with your previous selection.
If instead, you have chosen to do it yourself, the first phase will not be pre-filled and you will have to enter all the data from the beginning.
Finally, you can always click on the “check availability” button. You will be directed to the “Availability” page which allows you to see all the apartments currently available. The data on this page is constantly updated.
1) ENTRY OF RESERVATION DATA
Once you have chosen the proposed solution, the system will ask you to continue with the specific entry of data necessary to prepare the apartment (or apartments) according to your specific needs.
It is important to fill in carefully how you want the beds to be prepared up and the possible use of extra beds (sofa beds) or travel cots (free), which are more suitable for infants.
In the case of multiple bookings (ie with several selected apartments), it is also important to indicate how many people will be present in each apartment.
ΑΤΤΕΝΤΙΟΝ: it should be noted that each apartment has different possibilities for arranging the beds. Double beds that can be separated into single beds are not always available. (Apartments: La Palma, Theama, Magnolia, and Iremos). Furthermore, the bed arrangements are made based on the number of guests you wish to accommodate in each bed type. If you enter “1” in the double bed, it means you wish to have only one guest in that bed type. Therefore, if you wish to have two double beds, each with only one guest, please indicate this in the “Special Requests” section.
You can also decide to completely reformulate the reservation: it will not be necessary to restart from the homepage or from the “book” button. Just click on the reset button on the booking form.
Based on the check-in and check-out dates, the system will allow you to choose only the apartments that are available and suitable for the total number of guests entered.
Once the data has been entered, continue by clicking on the “next” button
2) PURCHASE OF ADDITIONAL SERVICES
ArokariApartments is always careful to try to satisfy all possible needs of its customers. For this reason, it offers the possibility of purchasing some services that are particularly suitable for a beach holiday, such as the rental of beach chairs, deck chairs, umbrellas, masks, and fins.
You can also request additional changes of sheets or cleaning of the apartment.
All our apartments are cleaned and sanitized before your arrival and are all equipped with the necessary for cleaning surfaces and floors.
The rental cost also includes a weekly change of all textiles (pillowcases, sheets, towels, bath mats, tea towels, and tablecloths) and the supply of toilet paper, washing machine detergents, dish detergents, and body cleaning soaps.
However, for a fee, you can request extra house cleaning (available on a weekly basis) or extra linen change (available a maximum of every three days).
The system will calculate, based on the number of nights booked, the maximum extra cleaning and additional changes that you can request.
Once the purchase has been completed, click on the “next” button to continue to the next step.
Attention: the purchase of these services is guaranteed only if made at the time of booking. At any subsequent time, the acceptance of their request is subject to the availability and organizational possibilities of the moment.
4) ENTRY OF GUEST DATA
To complete the process, you will need to enter the names of each guest and the type/number of the document you will present for each one at check-in.
It is extremely important that you enter this information. Only then will the system be able to correctly prepare your voucher, which serves as your Timeshare Hotel Lease Agreement. Furthermore, it will allow us to expedite the check-in process.
This step of the booking form will be pre-populated with the information you previously entered, and the system will notify you if you enter documents that will be expired upon your arrival or departure. In this case, you can still proceed with the booking, but you must submit the new, valid documents at least three days before your arrival so that we can update the voucher with the new information and send it to you.
Do not forget that the declaration of false or invalid data in the booking voucher renders the contract null and void and deprives you of the right to any refund. (see “Rules to stay“, see “Cancellation and Refund Terms“).
Click the “Proceed with your request” button at the bottom of the form.
Our staff will process your request and within a few hours (at the latest within 24 hours in periods of high traffic) will reply to confirm or reject it. We remind you that the refusal does not only depend on any requests confirmed just prior to yours but also on the contingent organizational possibilities.
If you want to speed up response times, don’t hesitate to contact us via sms, WhatsApp, or Viber at +30 698 666 5856, so that your request is noticed and taken care of as quickly as possible.
In the event that the booking request is rejected, the system will send you an automatic notification of the booking refusal.
4) PAYMENT OF THE ADVANCE
We have reached the end!
If your reservation is accepted, the booking system will send you a confirmation email with a link that will redirect you to the deposit payment page to confirm your reservation. Payment can be made by credit card, debit card, or PayPal. Don’t worry! ArokariApartments relies on the international secure payment platform Stripe.
You’ll have 12 hours to make the payment. During this time, the apartment will be blocked for the dates specified in your request, and no other guests will be able to book it for the same period. You can check this by going to the “Availability” page, where your requested dates will be grayed out.
After this time, if you haven’t confirmed your request, the system will automatically cancel it.
At the end of the payment, the system will send you an email with the following files:
– Booking voucher: the booking voucher is a real Timeshare Hotel Lease Agreement and refers to a single rented apartment. Therefore, in the case of multiple bookings, more booking vouchers will be sent to you.
– Rules to Stay: The Rules to Stay that you signed at the time of booking will still be sent to you to allow you to read them again at any time and avoid running into unpleasant situations.
– Local Services Guide: ArokariApartments has created a Local Services Guide, which you can consult at any time also from the services bar on the homepage. This guide has been created with the express purpose of helping you find all the essential services (such as: ATMs, supermarkets, pharmacies, restaurants, taverns, etc.) to enjoy your holiday in the best possible way.
– Welcome Service: our experience and your prompts have allowed us to create this special and exclusive welcome service. In order not to have to rush to buy food products upon your arrival, we have made an agreement with a local supermarket to allow you to purchase food products to be found directly in the apartment upon your arrival. ArokariApartments does not make any kind of profit from this service, offering itself only as an intermediary to improve the quality of your stay.
– How to reach ArokariApartments: The residence is located outside the town, bordered by the sea and surrounded by olive groves, vineyards, and pine forests. To be able to reach it, the last stretch of road is a bit tortuous and you can get lost. For this reason, we have created a guide to reach us however you decide to travel. Follow the instructions carefully and everything will be very easy.
– Car rental: Given the geographical position of the residence, it is necessary that you have a car to be able to move independently. In the email, you will also find the link to access the form for car rental with a company with which ArokariApartments has an agreement. ArokariApartments does not have any kind of income from this service, offering itself only as an intermediary.
– Shuttle rental: If for your specific needs, you prefer to be accompanied to the residence, you can rent different types of vehicles with a driver, through a specialized company with which ArokariApartments has an agreement. ArokariApartments does not have any kind of income from this service, offering itself only as an intermediary.
ATTENTION: The prices shown are inclusive of the “Tourist Stay Tax“. Greek law requires us to collect this tax in cash upon check-out, and separately from the rental payment. For this purpose, a separate tax receipt will be issued.
RESERVATIONS FOR STAYS OF AT LEAST 6 NIGHTS
The process is easy and fast and consists of five simple steps:
0) “Data entry to check availability”
1) step 1 “Entering booking data”
2) step 2 “Purchase of supplementary services”
3) step 3 “Customer data entry”
4) step 4 “Payment of advance”
0) DATA ENTRY TO CHECK AVAILABILITY
First check the availability of the apartments for the period you are interested in.
Just enter the arrival date, the departure date, and the number of guests (adults, minors, infants). You will find the registration form at the top of the home page at the bottom of the photo slider, or on the Availability, Price List, and individual apartment pages by clicking the “Book” button. In the latter case, the system will ask you whether you’d like to follow the guided tour or you prefer to do it yourself.
If you choose the guided booking process, once you’ve filled out the form the system will automatically select all currently available rooms. If the total number of guests entered exceeds the capacity of the largest apartment (maximum 6 guests), the system will prompt you to manually enter your details, taking you directly to the first step of the booking process. For multiple bookings, before proceeding with the booking, check the “Availability” page to see which apartments are actually available for your selected check-in and check-out dates, and how many.
ATTENTION: ArokariApartments limits check-ins and check-outs on the same date to a maximum of 4 apartments. Therefore, if there are already check-ins or check-outs on your selected dates at the time of your booking request, your ability to make reservations may be limited or denied.
If you choose to follow the guided tour, once you’ve filled out the form on the homepage, choose your preferred option by clicking “Book.” The system will move you to the first step of the booking form, which will be pre-populated with your previous selection.
If instead, you have chosen to do it yourself, the first phase will not be pre-filled and you will have to enter all the data from the beginning.
Finally, you can always click on the “check availability” button. You will be directed to the “Availability” page which allows you to see all the apartments currently available. The data on this page is constantly updated.
1) ENTRY OF RESERVATION DATA
Once you have chosen the proposed solution, the system will ask you to continue with the specific entry of data necessary to prepare the apartment (or apartments) according to your specific needs.
It is important to fill in carefully how you want the beds to be prepared up and the possible use of extra beds (sofa beds) or travel cots (free), which are more suitable for infants.
In the case of multiple bookings (ie with several selected apartments), it is also important to indicate how many people will be present in each apartment.
ΑΤΤΕΝΤΙΟΝ: it should be noted that each apartment has different possibilities for arranging the beds. Double beds that can be separated into single beds are not always available. (Apartments: La Palma, Theama, Magnolia, and Iremos). Furthermore, the bed arrangements are made based on the number of guests you wish to accommodate in each bed type. If you enter “1” in the double bed, it means you wish to have only one guest in that bed type. Therefore, if you wish to have two double beds, each with only one guest, please indicate this in the “Special Requests” section.
You can also decide to completely reformulate the reservation: it will not be necessary to restart from the homepage or from the “book” button. Just click on the reset button on the booking form.
Based on the check-in and check-out dates, the system will allow you to choose only the apartments that are available and suitable for the total number of guests entered.
Once the data has been entered, continue by clicking on the “next” button
2) PURCHASE OF ADDITIONAL SERVICES
ArokariApartments is always careful to try to satisfy all possible needs of its customers. For this reason, it offers the possibility of purchasing some services that are particularly suitable for a beach holiday, such as the rental of beach chairs, deck chairs, umbrellas, masks, and fins.
You can also request additional changes of sheets or cleaning of the apartment.
All our apartments are cleaned and sanitized before your arrival and are all equipped with the necessary for cleaning surfaces and floors.
The rental cost also includes a weekly change of all textiles (pillowcases, sheets, towels, bath mats, kitchen towels, and tablecloths) and the supply of toilet paper, washing machine detergents, dish detergents, and body cleaning soaps.
However, for a fee, you can request extra house cleaning (available on a weekly basis) or extra linen change (available a maximum of every three days).
The system will calculate, based on the number of nights booked, the maximum extra cleaning and additional changes that you can request.
Once the purchase has been completed, click on the “next” button to continue to the next step.
Attention: the purchase of these services is guaranteed only if made at the time of booking. At any subsequent time, the acceptance of their request is subject to the availability and organizational possibilities of the moment.
3) ENTRY OF GUEST DATA
To complete the process, you will need to enter the names of each guest and the type/number of the document you will present for each one at check-in.
It is extremely important that you enter this information. Only then will the system be able to correctly prepare your voucher, which serves as your Timeshare Hotel Lease Agreement. Furthermore, it will allow us to expedite the check-in process.
This step of the booking form will be pre-populated with the information you previously entered, and the system will notify you if you enter documents that will be expired upon your arrival or departure. In this case, you can still proceed with the booking, but you must submit the new, valid documents at least three days before your arrival so that we can update the voucher with the new information and send it to you.
Do not forget that the declaration of false or invalid data in the booking voucher renders the contract null and void and deprives you of the right to any refund. (see “Rules to stay“, see “Cancellation and Refund Terms“)
Once the data has been entered, click on the “Send the request” button
4) PAYMENT OF THE ADVANCE
We have reached the end!
The system will process your request, checking for any other bookings in the meantime, either on our platform or on the international booking platforms we operate on, for the apartment you’ve chosen, for all or part of your desired dates. If availability is confirmed, The system will reserve for you the apartment everywhere and a link will send to you a email with a link to pay the advance as confirmation of the booking. Payment can be made by credit card, debit card, or PayPal. No fear! ArokariApartments relies on the international secure payment platform Stripe.
At the end of the payment, the system will send you an email with the following files:
– Booking voucher: the booking voucher is a real Timeshare Hotel Lease Agreement and refers to a single rented apartment. Therefore, in the case of multiple bookings, more booking vouchers will be sent to you.
– Rules to Stay: The Rules to Stay that you signed at the time of booking will still be sent to you to allow you to read them again at any time and avoid running into unpleasant situations.
– Local Services Guide: ArokariApartments has created a Local Services Guide, which you can consult at any time also from the services bar on the homepage. This guide has been created with the express purpose of helping you find all the essential services (such as: ATMs, supermarkets, pharmacies, restaurants, taverns, etc.) to enjoy your holiday in the best possible way.
– Welcome Service: our experience and your prompts have allowed us to create this special and exclusive welcome service. In order not to have to rush to buy food products upon your arrival, we have made an agreement with a local supermarket to allow you to purchase food products to be found directly in the apartment upon your arrival. ArokariApartments does not make any kind of profit from this service, offering itself only as an intermediary to improve the quality of your stay.
– How to reach ArokariApartments: The residence is located outside the town, bordered by the sea and surrounded by olive groves, vineyards, and pine forests. To be able to reach it, the last stretch of road is a bit tortuous and you can get lost. For this reason, we have created a guide to reach us however you decide to travel. Follow the instructions carefully and everything will be very easy.
– Car rental: Given the geographical position of the residence, it is necessary that you have a car to be able to move independently. In the email, you will also find the link to access the form for car rental with a company, with base in Kalamata, with which ArokariApartments colaborates. ArokariApartments does not have any kind of income from this service, offering itself only as an intermediary.
– Shuttle rental: If for your specific needs, you prefer to be accompanied to the residence, you can rent different types of vehicles with a driver, through a specialized company of Kalamata, with which ArokariApartments collaborates. ArokariApartments does not have any kind of income from this service, offering itself only as an intermediary.
ATTENTION: The prices shown are inclusive of the “Tourist Stay Tax“. Greek law requires us to collect this tax in cash upon check-out, and separately from the rental payment. For this purpose, a separate tax receipt will be issued.